Orders are shipped with 3 - 4 business days after they are received. Some handmade items and custom items may require additional time. All orders are sent by USPS (United States Postal Service) Priority or First Class with delivery confirmation.

In order to make things as simple as possible for you and us, we charge a flat rate of $5.95 for all orders under $100. All orders over $100 dollars receive free shipping. We also offer Express Mail shipping for an additional fee of $21.95

Currently, we ship troughout the United States, Canada and the United Kingdom

We gladly accept returns within 14 days of receipt of your merchandise, minus the cost of shipping with the original receipt of purchase. All products must be in an unused state with original packaging and tags. Returns are issued in the form of a store credit.

We take great care in packaging your merchandise to ensure that breakage doesn't occur. However, if breakage or damage has occurred during the shipping process, please contact us at orders@springcartdesigns.com. We will contact you immediately with instruction as to how to return the damaged merchandise.We also suggest that you insure your return package to protect yourself from the possibility of loss during shipping. We will not accept merchandise that has been worn or damaged due to misuse.

We accept most major credit card. Currently, all of our credit card payments are processed through Paypal. Paypal is a free and secure method of paying using your credit card, or debit card. You do NOT even need a Paypal account. Payments are processed at the time of purchase and an email confirmation is sent to you with the details of your purchase.

All of our advertised prices are calculated at checkout. Store credits will be issued as coupons that may be entered at checkout in the designated field on the shopping cart before the order is submitted. this will deduct the full amount of the store credit or discount from the total order. If the store credit is more than the total purchase amount we will issue a new coupon for the remaining balance available to use for future purchase.

Please allow 5 -7 business days for orders that require personalization to be shipped out. If you request an emailed proof this may delay your order until we receive an okay to print.

Should you have any questions feel free to email our customer service at info@springcartdesigns.com